Learn about the lifecycle of an inquiry in Mambu Payments
Events are created as inquiries are created or updated in Mambu Payments. An update can be the update of any attribute, such as a status, a date, or any other data. Learn more about events and webhooks in Mambu Payments.
Events
| Event | Description |
|---|---|
| received | Inquiry has been received. |
| archived | Inquiry has been archived. The related object (incoming payment/return request/claim) has been fully processed. |
| created | Inquiry has been created. |
| processing | Inquiry is being processed. |
| sent | Inquiry has been sent. |
Statuses
| Event | Description |
|---|---|
| received | Inquiry has been received. |
| archived | Inquiry has been archived. The related object (incoming payment/return request/claim) has been fully processed. |
| created | Inquiry has been created. |
| processing | Inquiry is being processed. |
| sent | Inquiry has been sent. |
State machine
---
config:
flowchart:
defaultRenderer: "dagre"
title: Outgoing inquiry
---
stateDiagram-v2
[*] --> created:::state: created
created --> processing:::state: processing
processing --> sent:::state: sent
classDef state fill:#E1F3F2,stroke:#2FA5A1---
config:
flowchart:
defaultRenderer: "dagre"
title: Incoming inquiry
---
stateDiagram-v2
[*] --> received:::state: received
received --> archived:::state: archived
classDef state fill:#E1F3F2,stroke:#2FA5A1